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Performance Profiling
Using the Scaled Comparison
The following format is used to compare various characteristics of the person (or position) being studied:
| Question: |
Which skill is more important in the performance of the Web Development Programmer's job? |
| ORACLE database design & administration |
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BEA Weblogic application server |
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The Ideal Performance Profile
A profile is of no use unless there is a standard or "ideal" against which to compare it. Because everyone in the organization and most external consultants have their own opinions of what an ideal worker is, the first step is to obtain a consensus of the mix of skills and characteristics that define high performance in the job. The Scaled Comparison is used in the following way to determine the Ideal Performance Profile for as many different jobs as may be required:
| Question: |
Which skill is more important in the performance of the Web Development Programmer's job? |
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The Actual Profile
For each individual, an instrument like the following is completed by 5 to 10 persons who have worked with or otherwise observed that person's on-the-job behavior. This will provide the data for the Actual Performance Profile. Depending on the needs and values of the organization, the evaluators may be selected by the person being evaluated, or chosen by the organization. They may peers and superiors, or include subordinates if an all-around view of the person is needed.
| Question: |
In which skill does Greg Stubblefield demonstrate greater skill and ability? |
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The Gap Analysis - Poor Match
This is a view of the Gap Analysis report that compares a person's Actual Performance Profile with the Ideal Performance Profile for the job. The purpose of this is to identify the person's performance strengths and weaknesses. Ideally, a person's actual strengths (the position of the letter "A") should match the importance of the skills and characteristics (the length of the black bar) that are the most important to the job. Large gaps between Actual and Ideal Performance at the top of the list are issues of highest priority for feedback and development. In the first example shown, the match between Actual and Ideal is not as good as in the second example.
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The Gap Analysis - Good Match
This example Gap Analysis shows a person whose skills very closely match the optimal skill requirements for the job.
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